Hostvana

Hosting On Autopilot

The ONLY AI assistant answering over 90% of guest messages with a complete built-in PMS/Channel Manager

Which one fits your business best.

For Hosts

If you have 1-3 listings to manage

For Experts

If you have 4+ listings to manage

Trusted by professionals

Avg time saved per week
0 hrs

Automated Messaging

A powerful AI messaging system replies to most messages while also permitting manual replies.

Beyond mere communication, Hostvana intelligently performs actions like forwarding issues to contractors or filtering troublesome guests, streamlining interactions and eliminating you as the middleman!

Other Features

Our Pricing

Monthly

$ 22 / listing
  • Pay only for the time you use. Cancel anytime.
  • $99 includes up to 4 listings
  • Cost per additional listing starts at

Yearly

25% Off

$ 250 / Listing ($20.83/month)
  • 1 yr of 24/7 listing management for the price of 1 day of a human assistant! Limited Time Offer.
  • $999 includes up to 4 listing
  • Cost per additional listing starts at

Coming Soon, "Be Our Guest" is a trial feature so you may try out Hostvana before commiting.

Be Our Guest! New Feature

Coming Soon, we are currently working on a completely revamped wiki and walkthrough/ trailer videos so you can see what Hostvana has to offer in action.

Updated Wiki and Walkthrough Videos! New Feature

We are currently working on being integrated with other property management systems, letting you enjoy Hostvana even if you are not signed up directly with us.

Integrations with other PMS' New Feature

Free Channel Manager

And that’s not all! Hostvana offers an all-in-one solution, comprising not only of message, cleaning, and code coordination, but also integrating a Beds24-powered Channel Manager. This centralized “source of truth” gives you effortless control over your listing, pricing, and availability information, synchronizing it across hundreds of channels and third-party tools with ease.

Dynamic Codes

Don’t take chances giving the same code to everyone! Hostvana generates unique codes for every guest that activate shortly before check-in and deactivate shortly after check-out.

 

Cleaning Coordination

Immediately share cleaning events to your cleaners within minutes of a reserved booking.

 

App Walkthrough

Built by Managers For Managers

Struggling to find an efficient system for our expanding Property Management company, we created Hostvana.

Born out of a decade of Real Estate and Software Development experience, Hostvana was built from first principles to focus only on automating tasks that move the needle, spearheading our Management company’s exponential growth over the last two years.

Now available to the public after thorough in-house testing, Hostvana is here to liberate you from repetitive tasks and propel your business to the next level!

Our Team

Our team strives to help others to free their time via hosting automation.
Reach out at contact@hostvana.io

PEDRO

Founder/Developer

Real estate investor and property manager with a background in software. When not busy managing, Pedro enjoys channeling his competitive spirit on the mat as an avid Brazilian Jiu-Jitsu enthusiast.

LAURA

FOUNDER/TESTING

Dedicated wife, mother, and occupational therapist. Laura enjoys exploring the picturesque landscapes and rich cultural heritage of Europe, continually drawing inspiration from her travels.

ADRIEN

LEAD DEVELOPER

Software engineer in web and embedded systems. Enjoys spending time with his infant daughters and lovely wife.

Ulysse

LEAD DESIGNER

Y-combinator alumni that developed several B2B productivity tools. Into elegant design and Barcelona’s nightlife

LAURI

CUSTOMER SERVICE

35+ years in retail/retail management. Loves to offshore fish with her husband, travel, an avid reader, and a seamtress for her Etsy shop.

LOGGY BEAR

CHIEF CUDDLE OFFICER

Aka, Logy-bear. Loves belly rubs, giving deep soulful stares, and scaring the UPS driver.

PEDRO

FOUNDER/DEVELOPER

Real estate investor and property manager with a background in software. When not busy managing, Pedro enjoys channeling his competitive spirit on the mat as an avid Brazilian Jiu-Jitsu enthusiast.

LAURA

FOUNDER/TESTING

Dedicated wife, mother, and occupational therapist. Laura enjoys exploring the picturesque landscapes and rich cultural heritage of Europe, continually drawing inspiration from her travels.

ADRIEN

LEAD DEVELOPER

Software engineer in web and embedded systems. Enjoys spending time with his infant daughters and lovely wife.

profil

PAUL

UI LEAD DEV

An accomplished Full-Stack Developer, adept at crafting innovative solutions. By night, a dedicated parent and badminton enthusiast, fueled by a passion for building various software or mechanical projects.

Ulysse2.jpeg

ULYSSE

DESIGNER

Y-combinator alumni that developed several B2B productivity tools. Into elegant design and Barcelona’s nightlife

BEN

CUSTOMER SUPPORT

Experienced world traveler, devoted father, currently pursuing higher education. Background in Customer service and hospitality, practical experience as an electrician.

LAURI

CUSTOMER SERVICE

35+ years in retail/retail management. Loves to offshore fish with her husband, travel, an avid reader, and a seamtress for her Etsy shop.

LOGGY BEAR

CHIEF CUDDLE OFFICER

Aka, Logy-bear. Loves belly rubs, giving deep soulful stares, and scaring the UPS driver.

Automate Management

Auto Reply

When a guest message is received from a booking platform, Hostvana uses the information in the “Templates” tab to reply to questions in a natural, human-like way.

Our Conversation view allows you to conveniently reply to all messages across all platforms in one place.

Our AI works as a team-member, backing-off when you are involved in a manual conversation, and  only replying when no-one else has replied. It will attempt to reply to all messages and notify a human if it is unsure of the answer. Before sending a reply, the AI will provide the option to reject the message for a brief period.

Problem Forwarding

Hostvana detects issues and forwards them to the specific person responsible to fix that issue.

Auto Early CI & Late CO

By default, if a guest asks for an early check-in:

If before CI Day:
Ask guest to message on morning of CI

If on CI Day:
Check calendar and allow early check-in only if no check-out occurs on same day.

All Defaults can be overwritten to your policy.

Places of Interest

Hostvana will give recommendations based on places you provide or, if none are provided, come up with its own rcommendations for places in the area. We even can calculate the approximate distance to arbitrary locations.

Smart Amenity Reply

Reply to any guest inquiry asking about your listings amenities or policies.

Guaranteed 1st Reply

Even if no message would normally be warranted. Hostvana will always reply to the first inquiry message to make sure your Response Time metrics (measured on the first reply) are as short as possible, contributing to increasing your host ratings.

Scheduled Messages

Proactively inform guests by sending welcome wessage, check-in/check-out instructions, and other time or status-based messages.

Any scheduled or text based reply can also include attachments.

You can also use the Channel Manager to send follow-up marketing messages.

Bad Guest Filtering

Filter bad guests based on proximity, rating, or message

Through years of management experience we have learned to spot red flags indicative of a bad guest.

If enough red flags are detected, we notify the guest that the property is not a good fit.

We filter based on what they say in the message as well as:
– Distance from listing
– Area code in phone #
– Time guest messages
– Length of stay
– Number of guests

You are able to tweak the severity of all of these red flags to customize your filters per property.

FREE Channel Manager

Free Beds24-powered channel manager comes included in your Hostvana subscription allowing you to centralize availability, pricing, and updating of all listing details in one place!

Our channel-manager also generates a private booking site allowing you to build your list of off-platform guests.

You can also connect to webhooks as well as third-party integrations like:
– Pricelabs
– Beyond
– Paypal
– Remotelock, and more!

Check out more details of the FREE chanel manager here.

Cleaning Coordination

Hostvana assigns cleanings to your staff based on your cleaning schedule. A global cleaning calendar is shared with your cleaning manager as well as a specific calendar shared with each cleaner containing only their own cleanings.

The cleaning manager can override the schedule by making changes to the global calendar which will propagate to the individual cleaner’s calendar.

On the current day, cleanings with a same-day check-in have an hourglass (⌛) icon to communcate urgency, while cleanings with no check-in have a palm-tree (🌴) icon to indicate to the cleaner that they can take their time.

Unique Codes

We provide personalized codes for each guest across all major booking platforms, ensuring your peace of mind!

Currently working on supporting:
Schlage
Kwikset
August
Yale

ttlock
avigilon_alta
Controlbyweb
Ecobee
Igloohome
Minut
My_2n
Nuki
Salto

Legacy integration:
Z-wave locks with 3rd party (rBoy Lock API integration)

Keypads:
Non-connected Keypads can be integrated via a set of monthly codes that the program generated for every property. Hardcode them once a year and you’re in business!

Stripe Payout Schedule

Process credit cards directly with one of the third-party integrations available with Beds24 including Stripe, Paypal, and more.

This feature that allows you to customize the payout schedule to your bank account (as opposed to the default manual or instant Stripe options) allowing you to sync your bank payouts with your cancellation policy.

For example, if your Cancellation Policy dictates that 50% is non-refundable 60 days before check-in and the remainder is non-refundable 30 days before check-in, you can create such a schedule to transfer the funds to your bank account only after they are not refundable to the guest. This allows you to always have the funds for a refund directly in your Stripe account.

Contact & Cleanings Ledgers

Store all your valuable guest data in a centralized spreadsheet for future marketing efforts. Also, conveniently download all cleaning events to simplify your cleaner payments.

Dynamic Pricing

Pricelabs integrates with our Beds24-powered Channel manager allowing you to maximize income by matching your price to patterns of supply and demand in your area,  customizing your price based on occupancy history, as well as creating a plethora of other pricing rules and optimizations.

Pricing

What Mistakes Are You Making?

You may be missing out on revenue, repeat guests or better reviews

By receiving this ebook you consent to emails from hostvana

Template List for 100+ Guest Questions

Free for personal use. All templates may be automatically triggered with Hostvana.