By property managers, for property managers
The AI-native PMS.
Handles guest access, cleanings and over 92% of interactions with guests.
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- It lists on the booking sites itself.
- One suite, not a dozen third-party add-ons to buy and join up.
- Less than half what the competition charges.
One night, unattended
Guests don’t stop writing at 10pm.
Every property manager knows the 2am message. Here is a typical night: the routine answered on the spot, the decisions left for you in the morning.
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22:47Guest · Coastal 3Hi! Sorry to pile these on at once, but a few things before we arrive on Friday: is the beach walkable with a toddler, is there a cot we could borrow, can we fit two cars, and does the pool get heated in October?Answering each one from this propertyThe beach is a nine minute walk according to Google Maps, so a pushchair is no trouble. There is a travel cot in the hall cupboard and a high chair beside it. Two cars fit on the drive. The pool is not heated.Answered from the listing
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01:30Guest · AtlasJust checking we are still fine to leave at 1 on Sunday?Reading the decisions on this bookingYes, your 1pm checkout on Sunday is all set, and there is no charge for it.From your decision: 1pm late checkout, no charge
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05:48Guest · CoveHi, change of plans, we had to head off early, so we are all out now. The keys are on the kitchen counter and the door is locked. Thanks for everything!Thank you for letting us know, and safe travels home! We hope you enjoyed your stay.Out a day early: held for you to confirm
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06:12Guest · EgretWe had a rough night – the AC could not keep up and it was still 78 in the bedroom at 3am. Is there anything you can do about the rate for last night?Refunds on this listing are yours to decideI am sorry, that is not the night you paid for. I am checking with your host about the rate, and they will come back to you this morning.Flagged for you
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07:00Your morningFour guests answered overnight. Two things wait for you.
Every message and every action is already in the conversation, so there is nothing to reconstruct.
Waiting on you: confirm Cove is empty, and the rate question at Egret.
One message, three problems
The guest asked for three things at once. All three got done.
A guest asks for an extra night, says the living room is freezing, and mentions the keypad won’t take their code, all in one paragraph, at midnight.
- The stay is extended and the card charged only after she agrees.
- The thermostat goes to 72°F while she is still typing.
- The door is unlocked, and every action is written down underneath.
Click to enlarge Five conversations where answering meant doing something.
Five exchanges, each built on something the product really does. Every one reaches past the inbox: to the calendar, the card, the lock, the thermostat or a noise sensor. Each leaves a receipt behind it.
It asked before it charged. The product will not take a card until the guest has explicitly agreed, so a quote and a charge are always two separate turns. Early check-in and the rest of your upsells work the same way.
Reservations
All your listings on one calendar.
The multicalendar is the whole portfolio on one screen: quote, book, move and block without opening a channel or a spreadsheet.
- Create or modify a booking straight from the grid.
- Owner blocks, holds and service notes sit alongside real stays.
- Rates and availability sync out to every connected channel.
Click to enlarge
Writing reservations back depends on your PMS. Available on Hostvana’s own PMS, Beds24, Guesty and Hostaway. OwnerRez is read-only for reservations.
Each booking sets up its own door code and cleaning.
The code works from check-in to checkout, and the cleaning after checkout is already on the cleaner’s calendar.
Dynamic door codes
Every stay gets its own code.
A unique code for every guest, sent to the lock for you. It turns on shortly before check-in and off shortly after checkout. Works with August, Schlage, Yale, Kwikset, Salto and more.
Cleaning coordination
Every checkout becomes a cleaning.
Cleanings are assigned from your cleaners’ weekly schedule within minutes of the booking. Your cleaning manager sees them all on one shared calendar, and each cleaner gets a calendar with only their own.
A good-sounding reply is the easy part.
Any AI can read a guest message and write something polite. The hard part is saying the right thing for this booking, then doing it: extending the stay, opening the door, moving the cleaner. Most AI tools can’t touch any of that, and it comes up in almost every conversation. Hostvana runs the whole operation, so it can.
Guest
Everything before, during and after the stay
- AI replies 24/7, on your policies
- Availability & quotes extensions, moves, splits
- Early check-in / late checkout calendar-aware
- Upsells priced and timed
- Guest screening deny list, context
- Direct booking site your own channel
Operations
The work between one guest and the next
- Turnovers & cleaning dispatch and confirm
- Inspections photo reports, supply counts
- Tasks & contractors assigned, tracked, costed
- Inventory & supplies purchase orders
- Smart devices locks, thermostats, noise
- Dynamic door codes unique per stay
Money
What the owner actually sees
- Owner statements monthly, reconciled
- Guest payments balances, deposits, refunds
- Payout schedules Stripe and Authorize.net
- Fees & taxes per listing
- Channel commissions classified automatically
- Dynamic pricing PriceLabs
What property managers say about it
What property managers said about running their portfolios on Hostvana, in their own words.
“We absolutely love that we can sleep at night knowing that guest enquiries, in particular potential bookings, will be dealt with swiftly.”
We implemented Hostvana after a thorough market review of the more recognised channel management systems. Our key criteria was to use automation to boost profitability rather than hiring more staff, to scale our growing portfolio of 14 properties, built in less than 2 years.
After moving from a different channel manager we found the cost roughly the same, but we get much more value: not only the AI responder but a direct booking site, which they helped set up at no cost, and the ability to take payment upfront from Booking.com and Vrbo. That used to mean waiting 2 to 4 weeks after checkout. It has significantly improved both our profitability and our cashflow.
“It incorporates my conversations into future guest communications, freeing me from the need to respond.”
I am absolutely thrilled with this platform. It has been a key factor in enabling me to be hands-off and set it and forget it. My B&Bs are running seamlessly, allowing me to focus on expanding my business. Well done.
Matthew Tracy Bed and breakfast operatorPriced per listing, per month.
Start on Core and add what you need. Volume pricing applies automatically as your portfolio grows.
| Plan | 1 to 50 listings | 51 to 150 | 151+ |
|---|---|---|---|
| CoreUniversal inbox, profile list, multi-calendar with quotes, reservations and alterations | $2.99 | $2.49 | $1.99 |
| AI MessagingThe night shift, added to Core. Your first 10 listings are a flat $89.90 a month. | $8.99 | $7.99 | $6.99 |
| Smart devicesLocks and thermostats. Requires AI Messaging | $10.00 per device | ||
| Google Calendar integration | $2.00 per listing | ||
| Hostvana PMSUse ours instead of connecting your own | $5.00 per listing | ||
| Private label booking siteYour own direct channel | $20.00 per account | ||
Per listing per month unless stated. No setup fee.
We built it for our own rentals first.
Hostvana started as the software for our own rentals. Over 15 years of property management and software went into it.
Pedro Founder & CEO
Real estate investor and property manager with a background in software. When not busy managing, Pedro enjoys channeling his competitive spirit on the mat as an avid Brazilian Jiu-Jitsu enthusiast.
- Laura Co-founder
Dedicated wife, mother, and occupational therapist. Laura enjoys exploring the picturesque landscapes and rich cultural heritage of Europe, continually drawing inspiration from her travels.
- Adrien CTO
Software engineer in web and embedded systems. Enjoys spending time with his daughters and lovely wife.
- Charlie CMO
Leads marketing at Hostvana and co-owns Skymantics. Outside work, he is a husband and proud father of three.
Pedro 
Laura 
Adrien 
Charlie 
