By property managers, for property managers

The AI-native PMS.

The day runs itself. The decisions stay yours.

Rather set it up yourself? Create your account

02:46 A day with Hostvana: one manager’s whole day in one pass, from the operations board to the owner’s numbers.
Bring your own PMS, or use ours Beds24 Guesty OwnerRez Hostaway Hostfully Hospitable
  • It lists on the booking sites itself.
  • One suite, not a dozen third-party add-ons to buy and join up.
  • Less than half what the competition charges.

One night, unattended

Your portfolio runs itself while you sleep.

Every property manager knows the 2am message. Here is a typical night: the routine answered on the spot, the decisions left for you in the morning.

  1. 22:47
    Guest · Coastal 3
    Hi! Sorry to pile these on at once, but a few things before we arrive on Friday: is the beach walkable with a toddler, is there a cot we could borrow, can we fit two cars, and does the pool get heated in October?
    Answering each one from this property
    Four things, four answers.

    The beach is a nine minute walk according to Google Maps, so a pushchair is no trouble. There is a travel cot in the hall cupboard and a high chair beside it. Two cars fit on the drive. The pool is not heated.
    Four questions, four answers
  2. 01:30
    Guest · Atlas
    Just checking we are still fine to leave at 1 on Sunday?
    Reading the decisions on this booking
    Yes, your 1pm checkout on Sunday is all set, and there is no charge for it.
    From your decision: 1pm late checkout, no charge
  3. 05:48
    Guest · Cove
    Hi, change of plans, we had to head off early, so we are all out now. The keys are on the kitchen counter and the door is locked. Thanks for everything!
    Thank you for letting us know, and safe travels home! We hope you enjoyed your stay.
    Out a day early: held for you to confirm
  4. 06:12
    Guest · Egret
    We had a rough night - the AC could not keep up and it was still 78 in the bedroom at 3am. Is there anything you can do about the rate for last night?
    Refunds on this listing are yours to decide
    I am sorry, that is not the night you paid for. I am checking with your host about the rate, and they will come back to you this morning.
    Flagged for you
  5. 07:00
    Your morning
    Four guests answered overnight. Two things wait for you.

    Every message and every action is already in the conversation, so there is nothing to reconstruct.

    Waiting on you: confirm Cove is empty, and the rate question at Egret.

22:47
Four questions, one message
Each answered from what this property actually has.
01:30
Still fine to leave at 1?
Answered from the decision you recorded on the booking.
05:48
Left a day early
Thanked, then held for you to confirm before anything changes.
06:12
Asked about the rate
Money is your call, so it checked with you instead of offering.

One message, three problems

It reads the whole message, not the first line.

A guest asks for an extra night, says the living room is freezing, and mentions the keypad won’t take their code, all in one paragraph, at midnight.

  • The stay is extended and the card charged only after she agrees.
  • The thermostat goes to 72°F while she is still typing.
  • The door is unlocked, and every action is written down underneath.
A Hostvana conversation where one guest message raising three separate problems is answered in a single reply, with the extension, charge, thermostat change and door unlock logged beneath it. Click to enlarge

It does not just reply.
It goes and does the thing.

Five exchanges, each built on something the product really does. Every one reaches past the inbox: to the calendar, the card, the lock, the thermostat or a noise sensor. Each leaves a receipt behind it.

Guest · Atlas 09:12
Could we get a later checkout on Sunday?
Checking Sunday’s arrivals, then your upsell rules
Late checkout on Sunday is free to give you - nobody is in after you. 2pm is $39. Shall I put it on the card ending 4242?
Yes please, go ahead.
Done. Your checkout is now 2pm on Sunday and I have taken $39 on the card ending 4242.
Late checkout added · $39.00 charged to Visa 4242

It asked before it charged. The product will not take a card until the guest has explicitly agreed, so a quote and a charge are always two separate turns. Early check-in and the rest of your upsells work the same way.

Reservations

Every listing, one grid.

The multicalendar is the whole portfolio on one screen: quote, book, move and block without opening a channel or a spreadsheet.

  • Create or modify a booking straight from the grid.
  • Owner blocks, holds and service notes sit alongside real stays.
  • Rates and availability sync out to every connected channel.
The Hostvana multicalendar showing every listing as a row, with bookings, owner blocks and a create-booking menu open. Click to enlarge

Writing reservations back depends on your PMS. Available on Hostvana’s own PMS, Beds24, Guesty and Hostaway. OwnerRez is read-only for reservations.

Book it once.
The rest follows.

Every reservation on the grid sets up its own door code and its own cleaning. Nobody has to arrange either one by hand.

Dynamic door codes

Every stay gets its own code.

A unique code for every guest, sent to the lock for you. It turns on shortly before check-in and off shortly after checkout. Works with August, Schlage, Yale, Kwikset, Salto and more.

Cleaning coordination

Every checkout becomes a cleaning.

Cleanings are assigned from your cleaners’ weekly schedule within minutes of the booking. Your cleaning manager sees them all on one shared calendar, and each cleaner gets a calendar with only their own.

Not a messaging bot.
The whole operation.

Most tools stop at the inbox. Hostvana carries the booking through cleaning, maintenance, devices and the owner’s statement.

Guest

Everything before, during and after the stay

  • AI replies 24/7, on your policies
  • Availability & quotes extensions, moves, splits
  • Early check-in / late checkout calendar-aware
  • Upsells priced and timed
  • Guest screening deny list, context
  • Direct booking site your own channel

Operations

The work between one guest and the next

  • Turnovers & cleaning dispatch and confirm
  • Inspections photo reports, supply counts
  • Tasks & contractors assigned, tracked, costed
  • Inventory & supplies purchase orders
  • Smart devices locks, thermostats, noise
  • Dynamic door codes unique per stay

Money

What the owner actually sees

  • Owner statements monthly, reconciled
  • Guest payments balances, deposits, refunds
  • Payout schedules Stripe and Authorize.net
  • Fees & taxes per listing
  • Channel commissions classified automatically
  • Dynamic pricing PriceLabs

Trusted by professionals

What property managers said about running their portfolios on Hostvana, in their own words.

★★★★★
“We absolutely love that we can sleep at night knowing that guest enquiries, in particular potential bookings, will be dealt with swiftly.”

We implemented Hostvana after a thorough market review of the more recognised channel management systems. Our key criteria was to use automation to boost profitability rather than hiring more staff, to scale our growing portfolio of 14 properties, built in less than 2 years.

After moving from a different channel manager we found the cost roughly the same, but we get much more value: not only the AI responder but a direct booking site, which they helped set up at no cost, and the ability to take payment upfront from Booking.com and Vrbo. That used to mean waiting 2 to 4 weeks after checkout. It has significantly improved both our profitability and our cashflow.

14 properties in under 2 years payouts 2 to 4 weeks faster
Sheryl & Hany Short term rental managers
★★★★★
“It incorporates my conversations into future guest communications, freeing me from the need to respond.”

I am absolutely thrilled with this platform. It has been a key factor in enabling me to be hands-off and set it and forget it. My B&Bs are running seamlessly, allowing me to focus on expanding my business. Well done.

Matthew Tracy Bed and breakfast operator

Priced per listing.
Not per headache.

Start on Core and add what you need. Volume pricing applies automatically as your portfolio grows.

Plan 1 to 50 listings 51 to 150 151+
CoreUniversal inbox, profile list, multi-calendar with quotes, reservations and alterations $2.99 $2.49 $1.99
AI MessagingThe night shift, added to Core $8.99 $7.49 $6.99
Smart devicesLocks and thermostats. Requires AI Messaging $10.00 per device
Google Calendar integration $2.00 per listing
Hostvana PMSUse ours instead of connecting your own $5.00 per listing
Private label booking siteYour own direct channel $20.00 per account

Per listing per month unless stated. No setup fee.

Built by managers who were tired of 2am.

Hostvana came out of a real portfolio, not a pitch deck. Over 15 years of property management and software, aimed at the parts of the job nobody misses.

  • Pedro Pedro Founder & CEO

    Real estate investor and property manager with a background in software. When not busy managing, Pedro enjoys channeling his competitive spirit on the mat as an avid Brazilian Jiu-Jitsu enthusiast.

  • Laura Laura Co-founder

    Dedicated wife, mother, and occupational therapist. Laura enjoys exploring the picturesque landscapes and rich cultural heritage of Europe, continually drawing inspiration from her travels.

  • Adrien Adrien CTO

    Software engineer in web and embedded systems. Enjoys spending time with his daughters and lovely wife.

  • Charlie Charlie CMO

    Leads marketing at Hostvana and co-owns Skymantics. Outside work, he is a husband and proud father of three.

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